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Unsure where to start? A consultation can help clarify your concerns, suitability, risks, downtime and available options.

1167 Burke Road, Kew VIC 3101

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By Dr Rakib Uddin AHPRA MED0001936872 1167 Burke Road, Kew VIC 3101

Every treatment we offer begins with a 45-minute consultation. We talk through what you've noticed, discuss what's reasonable, and prepare a written plan. There is no obligation to proceed.

Book online Ways to reach us

  • To respond

    1 business day

    Enquiries answered within one business day, usually faster.

  • Per consultation

    45 minutes

    Assessment, discussion, a plan, and time for your questions.

  • Consultation

    $75

    Redeemed against your treatment if you go ahead. No obligation to proceed.

How to reach us

Four ways to get in touch.

Choose what suits: every channel is read by the clinic, not a third-party answering service.

01

On WhatsApp

The fastest channel during clinic hours: message us to arrange a consultation, ask a quick question, or send photos privately.

Message the clinic
02

By phone

For urgent post-treatment concerns or to talk a booking through. Voicemail is returned the same business day.

+61 414 468 111
03

In person

1167 Burke Road, Kew VIC 3101. Consultations are by appointment, so message or call first and we'll confirm a time.

Get directions
04

By email

For anything that needs a considered reply: photos, questions about a treatment plan, or an enquiry you would rather write out. Answered by the clinic, usually within one business day.

Send an enquiry

By email

Send the clinic an enquiry.

Tell us what you have noticed or what you are considering, and Dr Rakib or the clinic team will reply to your email address, usually within one business day.

Prefer your own mail app? Write to info@drrakib.com.au. Please do not send anything urgent by email; for a post-treatment concern, call.

What happens next

From enquiry to first appointment.

A simple flow: designed so you have all the information you need before deciding.

  1. 01

    You make contact

    Book online, or reach us by WhatsApp, phone or email. Tell us what you'd like to discuss: no detail needed beyond that.

  2. 02

    We confirm a consultation

    Within one business day. We'll send the practical details, the address, parking notes and what to expect.

  3. 03

    You meet Dr Rakib

    45 minutes: assessment, discussion, plan. No treatment on the first visit unless we both agree the plan is right.

  4. 04

    You decide, in your own time

    There is no pressure to book treatment on the day. The written plan is yours to consider.

When to contact

Reasons to reach out.

A few common reasons patients contact us. Anything not covered here is welcome too, if you're unsure whether to call, call.

  • Discuss a concern and what (if anything) treatment could offer
  • Arrange a planned treatment after assessment
  • Get a second medical opinion on a plan from elsewhere
  • Ask about a post-treatment concern if you are an existing patient
  • Request a copy of your treatment records

Booking questions

Before you reach out.

The practical questions we're asked most often about getting started.

Deposits, notice periods and what happens if you need to change an appointment are set out in full in the booking and cancellation policy.

How quickly will I hear back?

Within one business day, usually faster. WhatsApp is typically the quickest channel during clinic hours, and suits photos and referral letters; phone is best for anything urgent.

How long is the first consultation and what does it cost?

Forty-five minutes with Dr Rakib for $75, redeemed against your treatment if you go ahead. You leave with a written plan and itemised pricing. There is no obligation to book anything, and the fee is not refunded if you do not attend.

What if I need to change or cancel my appointment?

Give us at least 24 hours' notice and your deposit moves to the new appointment, or is refunded in full if you prefer. With less notice, or if you do not attend, the deposit is not refunded and a new one is needed to rebook. The booking and cancellation policy sets out the detail.

Can I have treatment at the first visit?

Usually no, by design. The first visit is for assessment and planning. Treatment is booked separately once you've had time to consider the plan, unless both you and the doctor agree a simple, low-risk treatment is clearly appropriate on the day.

I've had treatment elsewhere and something feels wrong, can you see me?

Yes. Post-treatment concerns from other clinics are seen as medical appointments. Severe pain, blanching skin or vision changes after filler are time-critical: call rather than message, and seek emergency care if you cannot reach a doctor promptly.

Consultation first

Begin with a consultation.

45 minutes with Dr Rakib: assessment, plan, all your questions answered. No treatment unless we both agree it's right.

Book a consultation Ask a question first

1167 Burke Road, Kew VIC 3101

Important treatment information

All information on this page is general in nature and is not a substitute for a medical consultation. Any before-and-after images shown are for illustrative purposes only and do not guarantee individual outcomes. Treatments performed by Dr Rakib Uddin (AHPRA MED0001936872) vary based on each patient's unique anatomy, medical history and needs. All cosmetic injectable treatments carry risks; a consultation is required prior to any treatment to assess suitability, discuss risks and alternatives, and establish realistic expectations.